Patient Access Specialist

**Job Description**
MU Health Care seeks a dynamic and proactive Patient Access Specialist to join its team. The role requires a natural problem-solver with exceptional communication skills and a passion for outstanding customer service. This individual will thrive in a fast-paced environment, collaborating with the healthcare team to ensure seamless patient access and satisfaction, utilizing multitasking abilities and a positive attitude under pressure. Key responsibilities include providing patient information, multidisciplinary scheduling, call monitoring, and maintaining strong relationships within the healthcare team to uphold MU Health Care’s image.

**Skills & Abilities**
• Exceptional communication skills
• Proactive problem-solving skills
• Ability to multitask
• Working knowledge of PC word processing, spreadsheets, and applications such as IDX/GE, Cerner

**Qualifications**
Required Degree(s) in:
• High school diploma or an equivalent combination of education and experience

**Experience**
Experience Required:
• One (1) year of related experience in a medical office, hospital, medical call center, or similar customer service environment.
Other:
• Education may be used in lieu of work experience.

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